Student FAQ’s

Phi Academy is the largest PMU academy in the world.

PhiAcademy is recognized as the best academy in the world in Microblading and Micropigmentation.

It’s educational system is highlighted worldwide due to the monitoring that is offered through the Craftmaster platform, providing support until achieving full mastery of the technique.

This company is characterized by creating and innovating products with a high standard of quality and hygiene.

In this academy, the most recognized and best-paid artists in the world have been trained.

No experience is necessary; our courses will help you develop both personally and professionally.

Online Trainings are flexible and self-paced. They can be completed as early as three months. However, The training curriculum is intended to have you graduate roughly within six months, on average and depending on the kit you buy. However, as mentioned earlier it is self-paced and if more time is needed to strengthen your practice, it is perfectly okay.

Your training will be taught through the app Craftmaster; an interactive learning platform, where Theory is discussed, demonstration videos are provided, and practice exercises are submitted to your Master Instructor. Your course Master will be guiding you step by step and making corrections along the way to ensure sure you learn the proper and perfect technique.

At the end of the online training completion, one becomes certified by the Phi Academy for the technique of choice.

On the other hand, The In-Person trainings are short two-day trainings designed to introduce a technique.

NO, unfortunately not. The in-person is an optional addition to your learning if you are already enrolled online. You would just pay the difference for the upgrade enrollment.

Unfortunately, not. The kit is included in the price of the online course or in person training.

Not necessarily. Artists have the freedom to choose whether they want to work with other salons or open their own salon. because the value of the Phi brand provides them with clients wherever they choose to work. However, in every country there are regulations for opening a salon, and it is necessary to ask about them.

Absolutely. Achieving the level of Master The Phi Academy lays out a 6-tier plan to help you achieve international success within the beauty industry known as the Hexaplan. For more information visit

Once you complete all the levels in your Craftmaster app, you will receive an official Phi Academy certificate, a personalized logo of the technique, and a placement in PhiMap to be recognized as a Certified Artists.

You can always pay for an app extension to submit your work, the cost per month is 180 dollars.

Depending on how much time you invest in everyday practice and how you communicate with your Master, the average time to obtain a technique is 3 months.

The price of the treatment depends on your geographic location. Find out more about how much Artists can earn in your area and adjust accordingly.

We are happy to take you in one or our VIP trainings, you can contact us for information and availability to

We do not offer refunds, however for our online trainings, we offer store credit for a training you have not yet commenced or if you have not received your kit yet.

In person training: If you inform us 14 days prior to your trainings, we can give you a store credit.  If you inform us after, your deposit ($500 dlls) will be lost due to training expenses made prior to the date.

General Questions About PMU Services

  • Those using Accutane
  • Pregnant and or breastfeeding
  • Anyone with a heart condition or is using heart medications
  • Anyone with diabetes will need a physician’s approval.
  • Anyone with skin diseases or inflammations.
  • Anyone who had Botox in the last three weeks before appointment.
  • Anyone who has gotten a deep tan or chemical peel in the last 4 weeks before you scheduled appointment
  • Anyone who requires anesthetic and is allergic to lidocaine, tetracaine, or epinephrine.
  • Anyone with serious medical conditions should consult with their doctors and obtain their approval.
  • Anyone on blood thinning medications.

Two hours on average. During the procedure we will consult with you the entire time ensuring you are comfortable with what work is being done now.  Much of the time is spent measuring and drawing on a symmetrical set of brows and agreeing on your perfect shape and color. The touch-up appointment will take about an hour.

The follow up appointment is also known as the retouch appointment. A Retouch appointment is Not required. It is not included in the price of your initial session. However, the price would be lower than the initial price point. Please refer to the booking link for details

The treatment is considered semi-permanent and will fade over time. Touch-ups are recommended every 1-2 years to maintain shape, color, and detail. How often depends on several factors including:

– Skin type (oily skin fades faster)

– Pigment color used (lighter colors fade faster)

– Sun exposure (over time can cause fading and discoloration of the pigment)

-Use of daily anti-aging products e.g.- (Tretinoin (Retin-A) & Alpha Hydroxy). These products increase your cell turnover rate and will shorten the life of your cosmetic tattoo

The pain level is likened to eyebrow threading, a bit uncomfortable but not painful.  We do all that we can to ensure that the process is as comfortable as possible. Before the Microblading begins, a topical anesthetic is applied to the area to minimize discomfort, followed by a liquid anesthetic during the procedure. Some clients may feel a slight discomfort, but it’s relatively pain free for most.

(PLEASE NOTE that if you are a frequent smoker, or have your appointment during your menstrual cycle, the pain level could be intensified.)

You must avoid working out for 7 days following your microblading appointment. Light exercising is allowed (minimal sweating), but you must clean the area with lukewarm water as soon as you are done exercising. The salt in sweat will fade the pigment very quickly and give poor results.

To ensure the highest quality of safety, all our tools are one time use only. All blades, hand tools, wipes, and any other product used during the procedure are disposed of as biohazardous waste after each appointment, giving each client peace of mind.

If you have an ideal shape and color in mind, bring a few reference photos with you to your appointment.

You may fill in your eyebrows as you normally would so we can take into consideration the shape you desire.

If you regularly get your eyebrows shaped, waxed, threaded, or tinted, please do so at least 3 days before your appointment.

If you have been on prescription Accutane in the past, you must wait at least six months before considering this procedure.

Follow our precare instructions you will receive in your email.

You must stop using Retinol 2 weeks prior to your appointment and avoid using it for the 4 weeks following your appointment.

If you get Botox regularly, please get that done no later than 3 weeks before your appointment. This is to ensure we can make your brows as symmetrical as possible.

Avoid chemical peels at least 4 weeks prior to your appointment.

Avoid direct sun exposure and tanning for 2 weeks before and after your procedure. Do not come to your appointment with a sunburn. In this case, email us at least 48 hours prior to your appointment to reschedule.

Avoid alcohol, caffeine, ibuprofen, fish oil, vitamin E, or any blood thinning medication 24 hours prior to your appointment.

If you plan to go on a vacation, it is recommended to plan your trip a minimum of 10 days after the procedure due to the aftercare maintenance.

Immediately following your procedure, the brow area will appear to be darker and bolder in color and more sharply defined, do not panic, this will last 3-4 days. It is normal and it will eventually soften.

Swelling and redness is minimal with most clients and will disappear within 24-48 hours.  In some cases, it may last around the eyebrow area for up to 3 days but will not prevent working or socializing. The treated area may feel a bit like a sunburn afterwards but there should only be minimal discomfort.

The complete healing process takes about 6-8 weeks, at which time the true color of the tattoo is evident. During this process, your tattoo will soften and lighten. Be patient, even if you think too much color has been lost, as your skin is still regenerating and naturally exfoliating. Wait at least 6 weeks to see the true color, as it seems to take on new strength, and it is only after 6 weeks that your touch-up/adjustment can be done. Keep in mind that microblade brows healed up to 30% softer than the initial color.

Please note that results cannot be guaranteed as each unique skin type will hold pigments differently and break down at different rates. The tattooed hair strokes tend to have a crisper look once healed on dry skin compared to more blurry strokes on oily skin. We will re-evaluate how your skin has received the pigment at your touch-up appointment and make any changes necessary.

Healed results will vary with each individual client and using a pencil or powder may still be needed. Additional sessions (charged accordingly) may be required to obtain optimal results.

Detailed instructions will be provided to you

– Exposure to the sun over time can cause fading and discoloration of the pigment. Once completely healed, you may apply sunscreen on the treated area. Wear large sunglasses and a hat for further protection. Rinse and dry the area thoroughly when in contact with chlorine.

– Glycolic Acid, Retin-A, face peels and exfoliation must be kept away from the tattooed area as continued use could lighten the pigment.

-If you are having laser resurfacing or laser hair removal after your tattoo has healed, please inform the laser technician.  Laser procedures may darken, lighten, or discolor the tattooed area.

To schedule an appointment you can access Services or the button that says schedule now, once you access that link you will be redirected to our electronic agenda where you can see our availability, services and costs. Once you have scheduled your appointment, our system will send you a confirmation email. In case you have to reschedule or cancel your appointment,in  that same email you can find a link to enter the system cancel or reschedule your appointment, the change or cancellation has no cost as long as it is 48 hours before your original appointment, otherwise there will be a cancellation fee of $100. To schedule an appointment you can go to procedures and choose “book now.”Once your appointment is scheduled, you will receive a link to your email with information/instructions.

Approximately 2 hours, we recommend being punctual and reserving the full space in your agenda so you can be relaxed and attentive in your appointment.

We recommend a touch-up or enhanced appointment no earlier than week 6 until week 10. At this appointment we can make adjustments, color, thickness. Once you see the final result in 4 weeks, if you do not want to make changes and/or add more color, this follow-up appointment is not necessary. His next appointment would be in a year for a color refresher.

 The design of your eyebrows may change slightly in later years due to the severity of skin aging or drastic changes in your appearance such as weight loss. However, in your subsequent appointments we can make the necessary adjustments if this is the case.

The length of a microblading procedure depends on the client’s age, lifestyle, and skin type. For a young person; the color disappears faster as well as to an active person, or a person with oily skin, however the most lasting results are obtained in normal or dry skin, people with mature skin or people who do not do so many outdoor activities. .

Once the initial session and the enhanced appointment have been made, we do not recommend before one year.

Of course you can send us photos of your eyebrows without makeup and with good lighting, photos from the front to the email to be able to consult your doubts or questions. Or we also have the option of scheduling a consultation directly in the studio where we can clarify your doubts, do an allergy test, even do a design test.

You may bring an image or design in order to explain your taste to the brow artist however; We cannot replicate these images since each design is personalized according to the bone structure and face of each client.

We do not recommend brow lamination prior to microblading, at least 30 days prior to your microblading appointment in order to see your natural brow growth and perform a totally imperialistic procedure.

 We also ask that you wait 30 days after your procedure to perform the service and not affect the color and final result.


We recommend waiting up to 7 days after performing your microblading service.

We recommend performing your botox service 3 weeks before or after your microblading appointment.

A correctly performed microblading procedure will never affect the natural growth of your eyebrows, on the contrary it will stimulate growth.

Absolutely, the eyebrow artist will always test the design before beginning the procedure. However the design/shape will be according to your bone structure.

Due to the innovation in the permanent makeup industry and the quality of products that we use, it is possible to withdraw your previous work.